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PagerDuty

paid From $21/mo · Founded 2009 · cloud

Industry-standard on-call + incident response — pairs with any monitor as alert receiver.

Free tier: 5 users, basic incident response

What it does well

  • Industry standard with mature integrations to virtually every monitoring tool.
  • Escalation policies and on-call rotations work reliably at scale.
  • Free tier covers tiny teams (up to 5 users) with the core alerting features.

Where it falls short

  • Pricing climbs steeply once you go past the free tier — $21/user/month base.
  • Overkill for solo founders or 1-2 person teams who don't need rotation logic.
  • Setup complexity: services, escalation policies, integrations require time to configure.
Tags: incident-responseon-callalertingenterprise

Alternatives to PagerDuty

Opsgenie

Opsgenie

freemium

Atlassian's PagerDuty alternative — on-call rotations and alert routing.

Industry standard status pages — owned by Atlassian, integrates with Jira/Opsgenie.